Before you cancel your order – do you have a question about your product or order?

Our team is happy to help and can often find a simple solution. Just send us a message at support@lab46.de or call us at +49 (0)30 814 50 2390.

Please note: You must cancel within 14 days possible after receiving the merchandise. Returns are only accepted for unopened items with an intact seal possible. For orders that have already been shipped, a processing fee of €8.00 applies.

You can find all the details in our Cancellation and Return Policy.