Before you submit a return—do you have a question about your product or order?

Our team is happy to help and can often find a simple solution. Just send us a message at support@lab46.de or call us at +49 (0)30 814 50 2390.

Please note: You must cancel within 14 days possible after receiving the merchandise. Returns are only accepted for Unopened items with intact seals possible. For orders that have already been shipped, a Processing fee of €8.00 to.

You can find all the details in our Cancellation and Return Policy.