GTC
Terms and Conditions
for the online shop at the URL
operated by
LAB46 GmbH
Torstrasse 105-107
10119 Berlin
Email: support@lab46.de
Phone number: +49 (0)30 814 50 2390
- hereinafter referred to as: Provider -
1. Scope
These General Terms and Conditions (GTC) apply, after their inclusion, to all contracts concluded for the purchase of goods, services, or other items (hereinafter referred to as "goods") in the online shop at the above URL in the version valid at the time of conclusion of the contract. These GTC apply exclusively. Any deviating GTC of the customer shall not become part of the contract unless the provider expressly agrees to them.
2. Conclusion of contract
2.1 The offers in the online shop represent a non-binding invitation by the provider to visitors to the online shop to submit an offer to purchase the goods offered in the shop.
2.2 The goods are ordered using the provider's online order form. After selecting the desired goods, entering all the required information, and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking the order button at the end of the checkout page (order). By placing an order, the customer submits a binding contractual offer to purchase the selected goods. The contract is concluded when the provider accepts the customer's offer. Acceptance is effected when the provider confirms the conclusion of the contract in writing or in text form (e.g., by email) (order confirmation) and this order confirmation is received by the customer, or when the provider delivers the ordered goods and these goods are received by the customer, or when the provider requests payment from the customer (e.g., invoice or credit card payment during the ordering process) and the payment request is received by the customer; the time at which one of the alternatives mentioned in the first half of the sentence occurs for the first time is decisive for the time of conclusion of the contract.
2.3 Before placing a binding order via the provider's online order form, the customer can review their entries and correct them at any time using the usual keyboard, mouse, touch, or other available input functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard, mouse, touch, or other available input functions.
2.4 The provider will store the contract text after conclusion of the contract and send it to the customer in text form (e.g., by email). The provider will not make the contract text available beyond this. If the purchase was made via a customer account in the online shop, the customer can view their orders and the associated order data there.
2.5 The following languages are available for concluding the contract: German, English, Spanish, French, and Italian.
3. Right of withdrawal for consumers
Consumers generally have a right of withdrawal for contracts concluded outside of business premises and for distance contracts. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Details can be found in the withdrawal policy, which is made available to every consumer at the latest immediately upon conclusion of the contract.
4. Payment, default
4.1 The prices listed in the online shop at the time of ordering apply. All prices include statutory value added tax and any shipping costs that may be listed. The customer will be informed about the available payment options in the provider's online shop.
4.2 If "advance payment" has been agreed, the purchase price is due immediately after conclusion of the contract.
4.3 If "purchase on account/invoice purchase" has been agreed, payment is due immediately after conclusion of the contract, unless a different payment term has been specified in the invoice or during the purchase process.
4.4 If "SEPA direct debit" has been agreed, payment is due immediately after conclusion of the contract. Before the purchase price is debited, the customer will be informed of when they can expect the agreed purchase price to be debited (pre-notification). The direct debit will not be debited before receipt of this pre-notification and not before the deadline specified in the pre-notification. If the direct debit fails due to insufficient funds in the account, incorrect bank details, or other reasons for which the customer is responsible, the customer shall bear any return debit fees that may be incurred, provided that they are responsible for the failure of the direct debit.
4.5 If payment by credit or debit card has been agreed, the purchase price shall be due immediately upon conclusion of the contract.
4.6 If payment via PayPal has been agreed, the purchase price is due immediately upon conclusion of the contract. Payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
4.7 If "Sofortüberweisung" (instant bank transfer) has been agreed, the purchase price is due immediately after conclusion of the contract. Payment processing is handled by Sofort GmbH, Theresienhöhe 12, 80339 Munich.
4.8 If "Apple Pay" is selected as the payment method, payment will be processed via the payment service Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Payment is due immediately upon conclusion of the contract.
4.9 If "Google Pay" is selected as the payment method, payment processing will be handled by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Payment is due immediately upon conclusion of the contract.
4.10 When paying with American Express, the transaction is processed by American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main. Payment is due immediately after conclusion of the contract.
4.11 If "VISA" is selected as the payment method, payment processing will be handled by Visa Europe Services Inc., London branch, 1 Sheldon Square, London W2 6TT, United Kingdom. Payment is due immediately upon conclusion of the contract.
4.12 If "Klarna" is selected as the payment method, payment processing will be handled by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. Klarna offers various payment methods (e.g., installment purchase, purchase on account). Unless otherwise specified, payment is due immediately after conclusion of the contract.
4.13 If Giropay has been agreed, the purchase price is due immediately after conclusion of the contract. Payment processing is handled by paydirect GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main.
5. Retention of title
The purchased goods remain the property of the supplier until the purchase price has been paid in full.
6. Delivery and reservation of self-supply
6.1 Unless otherwise agreed, delivery shall be made within the delivery time specified in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.
6.2 Unless otherwise agreed, deliveries by freight forwarders are made "free kerbside." This means delivery to the nearest public kerbside to the specified delivery address.
6.3 Self-collection of purchased goods is not permitted.
6.4 If the provider is unable to deliver the ordered goods because it has not been supplied itself through no fault of its own, even though it has concluded a congruent covering transaction with a reliable supplier in good time, the provider shall be released from its obligation to perform and may withdraw from the contract. The provider is obliged to inform the customer immediately of the impossibility of performance. Any consideration already provided by the contractual partner shall be reimbursed to the latter without delay. Mandatory consumer law remains unaffected by this paragraph.
7. Warranty
The provisions of the statutory warranty for defects apply.
8. Liability and Indemnification
8.1 The provider shall be liable without limitation:
- for damages resulting from injury to life, limb, or health based on an intentional or negligent breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the provider;
- for damages resulting from an intentional or grossly negligent breach of duty by the provider or from an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the provider;
- on the basis of a warranty promise, unless otherwise agreed;
- due to mandatory liability (e.g., under the Product Liability Act)
8.2 If the provider negligently breaches an essential contractual obligation, its liability shall be limited to the foreseeable damage typical for this type of contract, unless unlimited liability applies in accordance with the preceding paragraph. Essential contractual obligations are obligations that the contract imposes on the provider according to its content in order to achieve the purpose of the contract, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the customer may regularly rely.
8.3 Otherwise, any liability on the part of the provider and the liability of its vicarious agents and legal representatives is excluded.
8.4 The customer shall indemnify the provider against any third-party claims—including the costs of legal defense in the statutory amount—that are asserted against the provider due to illegal or breach of contract actions on the part of the customer.
9. Data protection
The provider treats its customers' personal data confidentially and in accordance with the statutory data protection regulations. For more details, please refer to the provider's privacy policy.
10. Final provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, provided that this choice of law does not result in a consumer with habitual residence in the EU being deprived of mandatory legal provisions of the law of their country of residence.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the provider's place of business shall have jurisdiction, unless an exclusive place of jurisdiction has been established for the dispute. This also applies if the customer is not domiciled within the European Union. The location of our company can be found in the heading of these General Terms and Conditions.
10.3 If any provision of this contract is or becomes invalid or unenforceable, the remaining provisions of this contract shall remain unaffected.
11. Information on online dispute resolution / consumer arbitration
The provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Please refer to the legal notice on this website for our email address.
Last update: January 1, 2026
